Privacy Policy
plansane.com is owned and operated by Strategia Sane Corp., a registered company in Newfoundland and Labrador, Canada (Business Number: 792986903RC0001). We are committed to protecting your privacy and complying with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.
By using this website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number
- Account credentials
- IP address, device/browser metadata, and usage data (via cookies)
- Payment and billing details (processed securely by our third-party payment processor)
- Any content you submit voluntarily (e.g., messages, profile information, reviews, uploaded files)
- Communications preferences and subscription data
We collect this information when you:
- Sign up for an account
- Contact us or submit forms
- Subscribe to newsletters, updates, or premium services
- Use our platform, including interacting with the ecosystem marketplace and Third-Party Provider profiles
- Automatically, through cookies and similar technologies as you navigate our site
2. How We Use Your Information
We use your information for the following purposes:
- To provide, operate, and improve our services, including the ecosystem marketplace.
- To personalize your user experience and content recommendations.
- To process payments and transactions for subscriptions and services.
- To facilitate connections between users and Third-Party Providers (e.g., consultants, coaches, mentors) within our marketplace.
- To communicate with you (e.g., service updates, newsletters, marketing alerts). You may opt-out of marketing communications at any time.
- To analyze platform use and trends to enhance functionality and security.
- To comply with legal obligations and prevent fraudulent or malicious activity.
3. Consent and Your Rights
By submitting your data, you consent to its collection, use, and disclosure as described in this policy. Where required by law for users under the age of majority, we will seek verifiable parental consent.
You have the right to:
- Withdraw your consent for the collection, use, or disclosure of your information at any time, subject to legal or contractual restrictions.
- Access and receive a copy of the personal information we hold about you.
- Request correction of any inaccurate or incomplete data.
- Request the deletion of your personal information, subject to certain legal obligations that may require us to retain it.
- File a complaint with the Office of the Privacy Commissioner of Canada or other relevant supervisory authority.
To exercise any of these rights, please contact us at support@plansane.com.
4. Data Storage and Security
- Your information is stored on secure servers in accordance with industry standards.
- We implement administrative, technical, and physical safeguards designed to protect your data, including encryption, firewalls, and access controls.
- Access to personal information is restricted to authorized personnel only, on a need-to-know basis.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
We may share information with:
- Third-Party Providers: Your profile information and contact details may be shared only when you explicitly choose to contact them or use their services through our marketplace.
- Service Providers: We engage trusted third parties to perform functions on our behalf, such as:
- Stripe: For secure payment processing.
- Mailchimp/The Rocket Science Group LLC: For email newsletter management.
- Google Analytics: For analyzing website traffic and user behavior.
- Cloud storage providers, customer support platforms, and IT service providers.
- Legal Authorities: If required to do so by law or in the good-faith belief that such action is necessary to comply with legal processes, protect our rights, or ensure the safety of our users.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your information.
All third parties are contractually obligated to handle your data in compliance with applicable Canadian privacy laws and our strict confidentiality and security standards.
6. Cookies and Tracking
plansane.com uses cookies and similar technologies to:
- Analyze traffic and user behavior to improve our website functionality.
- Remember your preferences and login sessions for your convenience.
- Enable secure authentication and transaction processing.
You may disable or block cookies through your browser settings; however, this may affect the functionality and your experience of the Website.
7. International Data Transfers
Your information may be transferred to and processed in countries other than Canada, including the United States, where our third-party service providers operate. We ensure all such transfers are protected by appropriate safeguards, including contractual clauses that require the provider to protect your information to the standard required under Canadian privacy law.
8. Children’s Privacy
Our services are intended for users age 14 and above. We do not knowingly collect personal data from children under 14. If we discover that personal information from a child under 14 has been collected without verified parental consent, it will be deleted promptly. Parents or guardians who believe we might have any information from a child under 14 are urged to contact us immediately.
9. Retention Policy
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations (e.g., tax laws), resolve disputes, and enforce our agreements. Data may be anonymized for statistical or analytical purposes and retained indefinitely.
10. Changes to This Privacy Policy
We may update this policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised effective date. We encourage you to review this page periodically. Your continued use of the platform after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or your personal data, please contact our Privacy Officer at:
Strategia Sane Corp.
Business Number: 792986903RC0001
Email: support@plansane.com
Province of Newfoundland and Labrador, Canada
